Life Sciences

Drive process efficiency and compliance with our solutions for the life sciences industry

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Increase time to market with innovative, compliant products. Our scalable solutions for the life sciences industry are designed to support and streamline your business-critical processes from product development to manufacturing to customer service for enhanced product safety, lower costs, and improved quality of life.
  • Establish a profitable product portfolio with 360-degree insight into patient needs
  • Seize new revenue, speed response times, and balance inventories with analytics
  • Improve patient safety and drug recalls with real-time visibility and traceability
  • Enhance performance across people, processes, and plants with operational transparency
  • Streamline customer processes to minimize errors, DSO, and revenue leakage
  • Boost sales effectiveness by providing reps with real-time customer and market insights

Integrated Product Development and Compliance

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Implement innovative, compliant pharmaceuticals and medical devices faster through increased R&D collaboration and improved resource utilization.
  • Upgrade product development processes
  • Assure compliance with ever-changing regulations
  • Evaluate R&D costs efficiently and accurately
  • Explore portfolios of molecules in your products
  • Sustain a consistent, accurate source of product data

Collaborative Demand and Supply Planning

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Harmonize demand and supply by integrating visibility into market demand and your supply planning processes.
  • Increase visibility to maximize product availability and minimize lost sales
  • Enhance in-stock rates, service, and supply chain costs by optimizing inventory levels
  • Fulfill customer expectations profitably and beat competition with enhanced execution

Supply Chain Execution

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Assure that your customers have the right product at the right place, time, and cost for improved customer service levels, maximized assets, and lower costs.
  • Increase customer satisfaction with increased perfect order rates
  • Mitigate your overall logistics costs
  • Enhance logistics efficiency, readiness, and agility

Supply Network Traceability

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Leverage robust product issue and traceability reporting for faster recall minimizing financial and brand risk exposure.
  • Connect a product with the raw materials, assets, and services used during its manufacture
  • Assure secure distribution of products
  • Inhibit and detect diversion and counterfeiting while complying with regulations
  • Gain full visibility of end products including condition over their lifecycles

Contract Management

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Implement, automate, standardize, and scale commercial sales and government contracts. Manage pricing, charge backs claims, and rebates to reduce overpayments.
  • Increase time to contract through automated contract creation and collaboration
  • Lesser legal, financial, and regulatory risk with standardized language and reporting
  • Provide more savings and revenue through contract visibility and awareness
  • Enhance control and compliance over contract lifecycles via alerts and reports

Sales Force Effectiveness for Medical Devices

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Establish strategic go-to-market plans for medical devices to accelerate buying decisions, improve sales productivity, and attain and retain profitable customers.
  • Enhance revenue contribution
  • Lesser product and part returns by resolving critical product issues proactively
  • Support relevant information and resources to customers to ensure high-quality service
  • Improve productivity of field technicians through optimized assignments

Service Excellence for Medical Devices

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Develop an integrated medical device service process to increase customer loyalty and enhance productivity across your service organization.
  • Enhance complaint analysis with text-based analytics in multiple systems
  • Differentiate complaints with product registrations to improve new product development
  • Increase query response time and gain a single source of truth with scalable reporting
  • Enhance business performance and flexibility

Compliant Manufacturing Operations

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Accommodate real-time data from various life sciences plant operations. Measure performance, ensure compliance, and react to unplanned events and demand changes.
  • Enhance return on all types of assets
  • Mitigate the manufacturing cycle time
  • Assure consistent product and process quality and operations safety

Contract Manufacturing for Life Sciences

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Give faster response to demand and supply variability. Coordinate visibility across internal plants and vendors and integrate planning, execution, outsourcing, and supply.
  • Adjust re-planning to reduce lead times, minimize inventory, and improve service
  • Accommodate internal and outsourced manufacturing and boost visibility and responsiveness
  • Assure flexible, cost-effective material availability with pull-based material supply

Calibration and Equipment Maintenance

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Allow support for your budget planning, shutdown management, maintenance planning and execution, service procurement, and spare parts management.
  • Achieve visibility and control to reduce downtime
  • Keep assets profitable, enforce service levels, and optimize maintenance activities
  • Control master data and physical assets, work procedures, and task scheduling
  • Increase maintenance, shutdown planning, purchased services, and spare parts
  • Improve equipment reliability to stabilize planning and use of resources

Strategic Sourcing and Procurement

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Offer your entire strategic sourcing process from supplier and project management to support manufacturing to product licensing.
  • Decrease process costs and accelerate cycle times by automating procurement and workflow
  • Improve supplier relationships with electronic transactions and collaboration
  • Act strategically using data visibility across suppliers and procure-to-pay cycles
  • Mitigate total cost of ownership (TCO) by unifying systems and data sources
  • Leverage a flexible platform that is integrated with SAP Business Suite software

Contract Lifecycle Management and Compliance

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Implement a standardized contract creation process, enhance portfolio visibility, and manage systemic governance and compliance processes.
  • Automate contract creation for efficiency and transparency
  • Provide deep visibility into contracts for effective management
  • Enhance contract awareness and monitor usage
  • Stay informed of imminent expirations
  • Efficiently manage regulatory requirements and risk

Operational Procure-to-Pay

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Control the procurement of raw materials for manufacturing. Standardize ordering, supplier collaboration, and invoice/payment processes for all categories of spend.
  • Develop requisitions flexibly either automatically or manually
  • Allow supply sources, validate restrictions, and generate and track orders
  • Receive receipt of goods and services to prepare for follow-up processes
  • Plan for follow-up processes such as automated financial settlement
  • Usage tools for invoice management, evaluated receipt settlement, and invoice payment

Spend Analytics

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usage analytics to improve visibility across all spend data sources. Gain holistic insight to improve the identification of potential cost savings.
  • Enhance data capture from disparate systems and improve data accuracy
  • Quickly identify savings potential and supplier rationalization opportunities
  • Pinpoint single-supplier dependencies, and analyze supplier risk factors
  • Improve spend under management by setting up performance goals on critical factors
  • Collaborate to act on insights from spend performance

Insights and Analytics

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Provide real-time insight into prescription, product, and sales information and make more strategic decisions for improved efficiency and competitiveness.
  • Speedy and easily deploy a broad range of data visualization options
  • Reduce costs by integrating reporting, analytics, and core process solutions
  • Promote cross-functional collaboration and ensure compliance with standard KPIs
  • Enable business users with advanced analytics to improve decision making company-wide

Business Process Management and Integration

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Run operational efficiency. Build differentiating, state-of-the-art applications and processes that extend core best practices.
  • Automate processes from simple workflows to tough integrated processes
  • Develop intuitive applications that connect staff to key processes on any mobile device
  • Offer the full business process lifecycle from design to implementation
  • Align business and IT to establish a secure, single source for key information
  • Boost up reliability and lower cost with integrated application lifecycle management

Global Data Synchronization

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Validate product information versus the GS1 standard, synchronize data across an extended supply network and run smoother, faster, more cost-effective operations.
  • Increase collaboration with trade partners by synchronizing product and price data
  • Decrease error-processing costs by confirming data accuracy of manufacturers and retailers
  • Lesser total cost of ownership using the comprehensive WTP ERP platform

Life Sciences Solutions for Small and Medium Enterprises

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Enhance operating efficiency and flexibility and realize speedy ROI with our affordable, integrated life sciences software for SMEs.
  • Receive dynamic customer demand by improving forecasts and on-shelf availability
  • Improve customer service with faster response to market and operational changes
  • Shorten inventory cycles and coordinate reductions in inventory levels