WTM Accelerate
In last few years the broadband connection increasingly fast in US. According to a survey held in 2009,approximate 65% of customers in US have their broadband connection in home.
The WTM developed innovative products for broadband connection that can address the specific requirements of consumers. The single largest opportunity among non-adopters lies in low-income households, which generally lack the banking, credit and payment capabilities required for a successful post-paid customer relationship.
But, the economics of existing customer billing and support models will not support lower-priced broadband products.
WTM's Solution
WTM Accelerate is a comprehensive, end-to-end pre-paid broadband solution suite consisting of an IT solution, business processes and operations which provide an integrated, lean environment to deliver prepaid broadband services. The key driver for this solution is to provide a core set of capabilities which will allow the Cable Industry to rapidly launch new services. WTM Accelerate also offers pre-defined extensions that enable our clients to experiment with differentiated offerings. The WTM Accelerate solution offers the following:
- Out-of-the box business processes for order to activate, usage to charge and trouble to resolve in addition to other enterprise processes.
- A cloud hosted solution which supports functionalities for activation, provisioning, usage metering and payment processing.
- This platform is complemented by WTM's managed services and customer care operations to manage all aspects of running the solution.
- WTM Accelerate has been built based on the best practices that WTM has gained through many years of experience working across the world.