Communication Service Providers are facing several challenges to improve margins, reduce time-to-market and retain customers. These challenges have been addressed with various initiatives including the introduction of new services especially in the value-added services realm and an embrace of distribution channels with diverse pricing structures. However, these initiatives present new challenges for lead to cash processes.
The Lead to cash Transformation solution of WTM allows our abilities in communication and media business process innovation, operational transformation and IT systems modernization.
The main features of the Lead to Cash Transformation solution are as follows:
- Pervasive diagnostics leveraging our proprietary toolkit to recognize high impact improvement areas
- Delivers rapid and sustainable value to the organization by incorporating tactical and strategic operational transformation initiatives
- Implements IT enablers which function as accelerators to identify operational and business benefits without upsetting the underlying IT systems